General
Online gambling should always be viewed as a form of entertainment. However, a certain percentage of individuals may lose control while gambling. It is important to recognize that gambling should never be considered a source of income or a means to pay off debts. Keeping track of the time and money spent at online casinos on a daily basis can be helpful.
If you feel that the money you are spending is starting to exceed your capacity, or if gambling begins to interfere with your daily life, we strongly encourage you to consider taking some helpful measures, such as setting personal limits on your gaming activities, opting for self-exclusion, and seeking assistance and support from trusted independent organizations.
Personal Limits
To help you gamble responsibly, we offer a personal limits feature. You can set limits on the amount you deposit, lose, wager, or spend in a single game, or set limits on your overall account activity. For assistance with these options, please contact our support team.
Limits can be modified at any time. Reducing a limit will take effect immediately, but increasing a limit can only take effect after email confirmation and once the previous limit of the same type has expired to avoid hasty decisions. If you need more information or assistance regarding personal limits, please contact our support team at zoomecasino1.com.
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Deposit Limits: Set limits on deposits for a day, week, or month.
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Loss Limits: Set limits on your losses at the casino for a day, week, or month. Please note that losses are based on the initial deposit, not the winnings from the deposit. For example, if you deposit €50 and set a loss limit of €10, you could still lose more than €10 from your balance of €1,000 if you win, as it is based on the initial deposit.
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Wagering Limits: Set limits on the amount you can wager in a day, week, or month.
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Cool-off Period Limits: You can set a specific cool-off period. During this time, you will not be able to make deposits to the casino, and you will be excluded from all promotional offers, though you can withdraw any remaining funds. The cool-off period will be applied to your account immediately. Once it expires, your account will be automatically reactivated.
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Self-Exclusion Limits: You can set a self-exclusion limit for a specific period. Once set, your player account will be immediately disabled, and you will not be able to take advantage of any promotional offers during this time. You will not be able to deposit or withdraw funds while the limit is in effect. Once the limit expires, your account will be automatically reactivated.
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Session Limits: You can limit your gambling time. The limit will take effect immediately. If you reach the limit, you will be automatically logged out of your account. You can set the limit for anywhere between 6 to 1,000,000 minutes.